Great feedback from customers is crucial for business success, with 90% of consumers indicating they’ll only engage with companies that have online ratings of 3-5 stars. However, effectively collecting and utilizing such feedback can be a challenge for many businesses.
By utilizing Customer Voice, you can easily collect customer reviews, enhance your businesses online reputation, attract a larger client base, and ultimately drive more sales.
Enhance your customer reviews with Customer Voice, an effective feedback tool for gathering customer opinions!
A study by Harvard Business School revealed that a one-star increase in a business’s rating can lead to a 5-9% increase in revenue. This underscores the value of maintaining a high rating and using customer feedback to improve the quality of products and services.
Use happy customers to create more customers! Leverage the voice of brand champions to improve your “online word-of-mouth”. Invite customers to leave great online reviews!
Make sure your client reviews show up where new potential customers are looking! Focus on the review sites that impact your business the most!
Maximize the SEO benefits of positive customer experiences. Gathering authentic reviews will help your business show up in search so new customers can find you and call you directly.
Customer Voice gives your clients the flexibility to request reviews on the medium that works best for their customers—either text message or email.